This is typically permission or sharing based error and may relate to the Office version which is already on the computer (in the case of an Office 2010 upgrade). Other errors that we've seen during upgrades from Microsoft Office 2007 are: error 1309, error 1335, error 1706, error 1923, error 1935 and error 2908.
To fix the error, make sure that you have closed down all instances of any Microsoft Office application that is running on your system, these may include any of the following:
• Word
• Excel
• Access
• PowerPoint
• Outlook
• Communicator
In addition to the above, we have had reports that some Anti-virus programs interfere with the installation, temporarily disable your Anti-Virus programs, install Office 2010 and then re-enable the AV solution. Programs we've seen having problems with Office 2010 installation:
• Forefront Client Security
• Panda Cloud Antivirus
• Clam Antivirus
Also check the task manager to see if you have any background Office tasks running. If so, shut them down. Retry your installation again.
If you experience the same error once again, try restarting your computer and once rebooted, retry your installation.
After closing all applicaitons and running the installer, everything should run smoothly and you will be presented with the following dialog:
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